Who We Are
With three campuses along Colorado’s Front Range, FRCC is the state’s largest community college. We enroll close to 28,000 students annually from our diverse service area, which offers a variety of cultural and recreational activities.
Each year approximately 5,000 FRCC students transfer to four-year universities and FRCC offers more than 36 career training programs that prepare students for immediate employment and rewarding careers. Last year, more than 5,000 high school students took concurrent enrollment classes with us, earning college credit without having to pay college tuition. And we were recently ranked as one of the “Top Online Colleges” in the country by Newsweek.
One of FRCC’s main goals is to offer educational excellence for everyone. The college’s strong commitment to student success means we start by creating an inclusive and equitable environment—one where both students and employees feel they belong and are supported. FRCC’s focus on diversity, equity and inclusion is woven into the fabric of our college conversations and decision-making processes. We are actively seeking to hire a workforce that reflects the diversity of our student body.
The college is also an emerging Hispanic Serving Institution. For us, becoming an HSI is an intentional commitment to being a college where our Latinx (and other historically marginalized) students thrive.
FRCC employees and leaders work hard to create a culture of collaboration, innovation and pride. We’re looking to hire people who share these values—along with our commitment to student success, equity and excellence.
Who You Are
As the Senior Support Analyst (SSA), you will provide college-wide technical expertise and customer service to the on-site and remote students, staff and faculty of Front Range Community College (FRCC). This position promotes operational efficiency, collaboration and communication. As the SSA, you will own several responsibilities, including partnerships with various disciplines as a program owner, manager or member for Information Technology Services (ITS) assigned projects and mentor for ITS student employees, all functioning under departmental requirements.
This position may have the opportunity to work remotely up to one day a week, requires a strong on-campus presence and will need to travel to all three FRCC campuses occasionally.
Please note: You need to be a Colorado resident on your first day of employment.
SALARY: $55,080 – $57,834
BENEFITS: Please click here to find more information about APT & Faculty Benefits
SELECTION PROCESS: Position will remain open until filled with a priority deadline of December 16, 2024. This posting may be used to fill multiple or similar positions.
Preliminary screening will be made on the basis of a completed application package submitted by the candidate. In your application, please include a resume and cover letter that specifically addresses how your background and experience align with requirements, qualification and responsibilities of the Senior Support Analyst.