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IT Help Desk Technician

Auraria Campus
,
$56,000 - $61,600 Year
Application closes: Continuous
Apply online at: governmentjobs.com

Job Description

Community College of Denver is seeking individuals with demonstrated commitment to creating an inclusive learning and work environment.  CCD values the ability to work effectively with students, families, faculty, instructors and staff of diverse backgrounds.

GENERAL SUMMARY

An entry-level position, the Help Desk Technician is the first line of IT support for CCD students, faculty and staff, providing a combination of customer support and technical assistance. They diagnose and resolve technical hardware and software issues. The Help Desk Technician has a strong focus on first call resolution and handle desktop support problems that can be resolved remotely. Technicians will escalate issues that extend beyond Tier 1 span of control. The Help Desk technician will also provide how-to instructions to end-users.

The position will remain open until filled, with priority consideration given to applications submitted by December 16th, 2024.

 

College Name: Community College of Denver (CO), CO
Job Type: Full-Time
Department: Administrative Services

CCCS is an Equal Opportunity Employer

CCCS is an Equal Opportunity Employer. The Colorado Community College System believes when all human qualities are regarded with dignity and respect and when everyone has access to the individualized support they need, all will have the opportunity to thrive. In all aspects of the employment process, decisions are made based on merit, competence, performance and business need without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, creed, ancestry, national origin, marital status, genetic information, military status, or any other protected status in accordance with applicable law.