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Single Stop Student Resource Specialist

Colorado Springs, CO
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Apply online at: careers.pageuppeople.com

Job Description

The Resource Specialist is focused on supporting students experiencing non-academic basic needs
insecurities with the goal of connecting students with the appropriate campus and community resources.

This is a NON-CLASSIFIED employment opportunity. Visit the State of Colorado for Classified employment opportunities.

The Single Stop Student Resource Specialist is the first point of contact for PPSC students who need support with basic needs insecurities. The Specialist is focused on supporting students experiencing non-academic basic needs insecurities with the goal of connecting students with the appropriate campus and community resources. The Specialist serves an integral role in promoting holistic student success, retention, and graduation. The Specialist
respects students irrespective of where students are in their academic and personal journey.

The college offers the possibility for alternative work arrangements such as flexplace, remote work, or flextime scheduling upon completion of training and department needs.

There are two full-time positions available.

Minimum Qualifications

• Completed Bachelor’s degree from a regionally accredited institution
• Two years of professional level experience in the social services filed.
• Demonstrated experience working effectively in a diverse environment; must demonstrate cultural responsivity.

Professional level experience is defined by the Colorado Division of Human Resources: A position that involves the exercise of discretion, analytical skill, judgment, personal accountability, and responsibility for creating, developing, integrating, applying, or sharing an organized body of knowledge. Colorado revised statute (C.R.S. 24-50-135(1) allows colleges to exempt positions from the State Personnel Classified System that are determined to be professional level work.

Preferred Qualifications

• Completed Master’s degree in Social Work, Human Services, Psychology, or closely related field.
• Two years of professional level experience working in a higher education setting with traditional and non-traditional college students.
• Demonstrated experience in public speaking, teaching, facilitating workshops, or small group facilitation.
• Demonstrated experience in program development, analysis, data collection, and assessment.
• Knowledge of campus and community referral resources.

For full consideration, all application materials must be received by 4:00 p.m. on June 12, 2024. Applications accepted until position is filled.

Must be a State of Colorado resident or able to relocate to Colorado prior to first date of employment.

Application Instructions: Application must be submitted online. Incomplete applications may not receive full consideration. A complete application will include:

  • Cover letter – Address the minimum and preferred qualifications in the order listed on the job announcement.
  • Resume – Reflect experience, education, knowledge, skills, and abilities.
  • Unofficial Transcripts – Unofficial transcripts for all degrees conferred. Official transcripts are required if hired for the position.
  • Professional References – Provide names and contact information for three recent professional references who can address your expertise and background for this position.

This position may be eligible for a variety of employee benefits. Pikes Peak State College participates in the Colorado Public Employees’ Retirement Association (PERA) contribution rates.

Note: Prior submission of application materials will not be considered.

Essential Functions

Manage student case load in accordance with grant parameters, provide student access to campus and community
resources, maintain positive relationships with community agencies and partners, meet with students to identify their
needs and to connect them with the appropriate campus and community resources, follow-up with students, support, and
provide assistance as needed. Promote Single Stop to the campus community (e.g., workshops, class presentations,
meetings, etc.). Perform data collection, tracking, reporting, retention data on students who utilize Single Stop.
  • Serve as a resource and connector for students who need personal assistance as referred by faculty, student affairs, and others.
  • Build awareness of the Single Stop platform and importantly, provide hands-on support for students to access the programs for which they qualify.
  • Assist with educational program development/professional development for faculty and staff around Single Stop, public benefits, food assistance programs, and how participation in these programs can make our students more successful in the classroom.
  • Support or administer campus and community-based food programs for qualified students.
  • Provide robust and user-friendly information to students- regarding all resources.
  • Serve on the college’s behavioral intervention team (BIT) to provide follow-up to students where appropriate.
  • Develop and expand relationships within the community, building strong relationships with community resources for help with the homelessness, emergency rent assistance, emergency utility assistance, food assistance, physical and mental health care professionals, childcare, and any community organizations capable of assisting our students with life’s challenges.
  • Other duties as assigned.

General Duties, Skills, Knowledge, and Abilities

  • Cultural competence and demonstrated evidence, understanding, and commitment to the concepts of diversity,multiculturalism, and their application in the workplace.
  • Familiarity with relevant disability laws.
  • Experience working effectively as a member of a team; good interpersonal skills.
  • Strong problem solving and conflict resolution skills.
  • Strong verbal and written communication skills.
  • Ability to provide training and information to faculty.
  • Knowledge of community referral resources.
  • Ability to travel between campuses and work a flexible schedule as needed.

As part of the State of Colorado, PPSC offers a competitive benefits package:

This job description reflects Pikes Peak State College’s best effort to describe the essential duties and qualifications of the job. It is not an exhaustive statement of all the duties, responsibilities or qualifications of the job. This document is not intended to exclude an opportunity for modifications consistent with providing reasonable accommodation.

EEO Statement: Pikes Peak State College is an Equal Employment Opportunity/Americans with Disabilities Act institution. We value diversity, strive for a more unified campus where all people are valued, treated fairly, and possess a sense of belonging. Pikes Peak State College encourages minorities, women, veterans and persons with disabilities to apply.

College Name: Pikes Peak State College
Job Type: Professional/Technical Full-time

CCCS is an Equal Opportunity Employer

CCCS is an Equal Opportunity Employer. The Colorado Community College System believes when all human qualities are regarded with dignity and respect and when everyone has access to the individualized support they need, all will have the opportunity to thrive. In all aspects of the employment process, decisions are made based on merit, competence, performance and business need without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, creed, ancestry, national origin, marital status, genetic information, military status, or any other protected status in accordance with applicable law.